How does promo code work
Promo codes are optional for every reward. They are useful when enforcing limitations on use and tracking redemption of rewards.
They work differently depending on whether you have an online store or a brick and mortar store.
You need to create your own promo code and enter it in your shopping engine which should track usage and enforce any limitations, such as use once per email or expiration date. We simply send that code to all customers.
Brick and Mortar Store
You don't need to create your own promo code but can if you wish to. If you don't enter a promo code we generate a unique code for every customer.reward email that is sent out. This code will be used to track redemption of rewards when that feature is added in a future release.