What emails are sent to customers

The following emails are sent automatically to customers:

1. Verification Email

When a customer signs up, we send them a verification email. 

A customer is sent verification email only once when they sign up for their first Birthday Club. They don't get verification email when they sign up for more Birthday Clubs.

2. Welcome Email

Once email has been verified, we send them a welcome email which tells them that they'll get the Birthday reward a week before their birthday. Also if the merchant has a 'Sign up Reward', it is included in the welcome email.

3. Birthday Reward Email

Birthday emails are mostly sent a week in advance. If the birthday is within a week from the date of signing up, the email is sent as soon as their email is verified. 

4. Signup Reward Email

if the business has opted for Signup rewards, the signup reward email is sent as soon as the email is verified.

5. Monthly Reward Email

if the business has opted for Monthly rewards, and created a reward for the month,  the monthly reward email is sent on the date specified by the business.

We ensure that a customer is sent a reward email only once.